News #202614 - AI and automation drive supply chain shift in 2026 report

21.04.2026

Artificial intelligence and automation are set to dominate supply chain transformation, according to the 2026 MHI Annual Industry Report, as organisations shift from experimentation to scaled deployment.

Based on a survey of more than 500 supply chain professionals, the report shows 48 per cent of respondents rate AI as having a significant or greater disruptive impact, with a further 24 per cent describing it as transformational. Robotics and automation follow, with 39 per cent citing significant disruption.

Adoption is already underway, with 53 per cent of organisations using AI today and uptake expected to rise sharply over the next five years. Key use cases include demand and inventory optimisation (33 per cent), predictive maintenance (30 per cent) and transport optimisation (26 per cent).

However, progress is being constrained by persistent barriers. Building a clear business case remains the top challenge for AI adoption, cited by 20 per cent of respondents, while 29 per cent point to budget constraints as the primary hurdle for robotics and automation.

Workforce pressures continue to weigh on the sector, with 90 per cent of organisations reporting talent shortages, and nearly two-thirds classifying the issue as a major challenge.

Externally, economic uncertainty and inflation rank as the top trends impacting supply chains, followed by workforce shortages, the pace of technology adoption, and the need for greater visibility and resilience.

Investment is becoming more disciplined. While 56 per cent of organisations plan to increase supply chain technology spending, the focus is shifting toward targeted, ROI-driven initiatives rather than large-scale transformation programs.

The report concludes that competitive advantage will depend on how effectively organisations integrate AI, automation and analytics into end-to-end operations, rather than deploying isolated technology pilots.

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